14h ago

Hub Operations Lead

Lucena, Quezon

โœจ $35k-$45k / yearest.

full-timemid

๐Ÿ’ผ About This Role

You'll train and verify drivers to ensure they meet standards while supporting hub operations for a leading on-demand delivery platform. Your focus will be on improving driver onboarding processes and enforcing SOPs to maintain service quality.

๐ŸŽฏ What You'll Do

  • Train and verify drivers based on set verified target
  • Collect and verify required documents from driver applicants
  • Enforce driver SOPs and operational policies
  • Handle cash collections and coordinate with Accounting for remittance

๐Ÿ“‹ Requirements

  • 2-3 years of customer service or operations experience
  • Experience working in a fast-paced industry
  • Willingness to travel to other hub locations in South Luzon or Metro Manila
  • Flexibility to perform offsite activities

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Application Reviewยท 1-2 weeks
  2. 2Phone Screenยท 30 min
  3. 3Interviewยท 1 hour
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