14h ago
Hub Operations Lead
Lucena, Quezon
โจ $35k-$45k / yearest.
full-timemid
๐ผ About This Role
You'll train and verify drivers to ensure they meet standards while supporting hub operations for a leading on-demand delivery platform. Your focus will be on improving driver onboarding processes and enforcing SOPs to maintain service quality.
๐ฏ What You'll Do
- Train and verify drivers based on set verified target
- Collect and verify required documents from driver applicants
- Enforce driver SOPs and operational policies
- Handle cash collections and coordinate with Accounting for remittance
๐ Requirements
- 2-3 years of customer service or operations experience
- Experience working in a fast-paced industry
- Willingness to travel to other hub locations in South Luzon or Metro Manila
- Flexibility to perform offsite activities
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Application Reviewยท 1-2 weeks
- 2Phone Screenยท 30 min
- 3Interviewยท 1 hour
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