💼 About This Role

You'll ensure venues succeed with Perfect Venue's event management platform. You'll guide customers from setup to ongoing success and product adoption. Customer onboarding and support are central to this role.

🎯 What You'll Do

• Respond to customer inquiries via chat, email, and video calls
• Lead new customer onboarding and implementation
• Conduct product training sessions for venue teams
• Ensure successful account setup and product adoption

📋 Requirements

• 2+ years experience as Events Sales Manager or in hospitality
• Strong communication skills both written and verbal
• Comfortable leading video calls and product demos
• Highly organized and detail oriented

✨ Nice to Have

• Experience in SaaS or hospitality technology

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 🏥 Medical, vision, dental with paid premiums
• 📈 Meaningful equity
• 💰 401(k)
• 🏥 Complimentary One Medical membership

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Demo Interview· 60 min