11h ago

Senior Programs & Business Operations Lead

United States

โœจ $175k-$225k / yearest.

full-timelead Remotemedia

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll drive the global expansion of Airbnb's Services business, launching and scaling new travel-adjacent categories. You'll co-develop strategies, build programs, and leverage analytical rigor to make these services part of every traveler's journey, all within a high-growth and remote-first environment.

๐ŸŽฏ What You'll Do

  • Develop end-to-end program plans for launching and scaling new service categories.
  • Drive cross-functional alignment across Business Operations, Market Management, and Product Pods.
  • Write SQL queries to extract insights and build financial models and KPIs.
  • Evaluate supply sourcing strategies and partner with local hosts or external partners.

๐Ÿ“‹ Requirements

  • 12+ years of experience in business operations or program management in high-growth businesses.
  • Proven track record of scaling new businesses and driving cross-functional alignment.
  • SQL proficiency is required.
  • Experience in marketplace or digital company preferred.

โœจ Nice to Have

  • Experience in travel or services industry.
  • Background in strategy consulting or corporate development.
  • Familiarity with Airbnb's platform and community.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Flexible PTO
  • ๐Ÿฅ Comprehensive health insurance
  • ๐Ÿ’ฐ Equity grants
  • ๐Ÿง˜ Employee wellness programs
  • ๐ŸŒ Remote work support

๐Ÿ“จ Hiring Process

Estimated timeline: 4-6 weeks ยท AI estimate

  1. 1Application Screeningยท 1 week
  2. 2Recruiter Phone Screenยท 30 min
  3. 3Hiring Manager Interviewยท 1 hour
  4. 4Panel Interviews (4-5 rounds)ยท 3-4 hours
  5. 5Executive Interviewยท 1 hour
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