Description

You will deliver exceptional client service and support crop insurance sales by managing a portfolio of smaller clients, fostering relationships, and collaborating with the sales team. You will handle policy documentation, claims assistance, and identify cross-selling opportunities while staying informed about industry trends.

Requirements

• Ability to foster client relationships and provide exceptional service
• Knowledge of crop insurance products and documentation
• Collaboration skills to work with sales teams and insurance operations
• Attention to detail for accurate document review and compliance
• Proficiency with phone, email, and digital communication

Responsibilities

• Manage a portfolio of smaller crop insurance clients, servicing policies in office, phone, or digital platforms
• Maintain strong relationships with clients, addressing inquiries, resolving issues, and identifying growth opportunities
• Complete required insurance documentation such as applications, production reports, acreage reporting, and claims
• Collaborate with sales team and adjusters to facilitate client claims
• Assist sales team with internal processes, document preparation, and quality control