Tech Stack

Description

You will design and conduct quantitative research, primarily customer sentiment surveys tied to A/B tests, to inform product decisions at Roku. You'll collaborate with cross-functional teams and present insights to stakeholders. This role directly impacts the experience of millions of TV streamers.

Requirements

• 2-3 years of consumer research experience in industry
• Proven skills in survey design, quantitative analysis, and experimental design
• Strong communication, presentation, interpersonal, and analytical skills
• Project management skills across multiple product areas
• Bachelor's or Master's degree in HCI, Psychology, Sociology, Anthropology, or Market Research

Responsibilities

• Develop and execute research initiatives to measure product and feature sentiment alongside A/B tests
• Collaborate on experimental design with Product Managers and Data Analysts
• Collect and analyze user sentiment via surveys, combining with behavioral data
• Present research insights to diverse stakeholder audiences through reports and presentations
• Optimize and automate survey processes to scale the sentiment program