21h ago
Commercial Operations & Risk Manager
London, UK
โจ $85k-$115k / yearest.
full-timemid Hybridenergy
๐ผ About This Role
You'll serve as the commercial bridge between growth goals and FCA regulatory requirements for a consumer EV leasing business. You'll own product governance, solve edge-case customer issues, and help teams build compliant, customer-centric products. This is a high-impact generalist role in a fast-scaling, mission-driven company.
๐ฏ What You'll Do
- Own consumer product commercial guardrails and compliance
- Resolve edge-case customer issues and build automation
- Advise Marketing and Sales on FCA-related questions
- Launch new features via fast, compliant product governance
๐ Requirements
- Experience in a UK-regulated consumer finance environment
- Ability to jump between legal review, data analysis, and training
- Tech-first approach with preference for automation and AI workflows
- Effective communication of complex rules into simple instructions
โจ Nice to Have
- Fintech or startup experience
- Knowledge of Consumer Duty and TCF principles
- Product governance or compliance role background
๐ Benefits & Perks
- ๐ฐ Competitive salary (discussed on recruiter call)
- ๐ Unique culture with autonomy and co-ownership
- ๐ Perks hub with flexible benefits
- ๐ Award-winning workplace (Sunday Times best company 2024)
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Case Study / Technical Assessmentยท 60 min
- 4Final Interview with Head of Consumerยท 45 min
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