21h ago

Commercial Operations & Risk Manager

London, UK

โœจ $85k-$115k / yearest.

full-timemid Hybridenergy

๐Ÿ’ผ About This Role

You'll serve as the commercial bridge between growth goals and FCA regulatory requirements for a consumer EV leasing business. You'll own product governance, solve edge-case customer issues, and help teams build compliant, customer-centric products. This is a high-impact generalist role in a fast-scaling, mission-driven company.

๐ŸŽฏ What You'll Do

  • Own consumer product commercial guardrails and compliance
  • Resolve edge-case customer issues and build automation
  • Advise Marketing and Sales on FCA-related questions
  • Launch new features via fast, compliant product governance

๐Ÿ“‹ Requirements

  • Experience in a UK-regulated consumer finance environment
  • Ability to jump between legal review, data analysis, and training
  • Tech-first approach with preference for automation and AI workflows
  • Effective communication of complex rules into simple instructions

โœจ Nice to Have

  • Fintech or startup experience
  • Knowledge of Consumer Duty and TCF principles
  • Product governance or compliance role background

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive salary (discussed on recruiter call)
  • ๐ŸŽ‰ Unique culture with autonomy and co-ownership
  • ๐ŸŽ Perks hub with flexible benefits
  • ๐Ÿ† Award-winning workplace (Sunday Times best company 2024)

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Case Study / Technical Assessmentยท 60 min
  4. 4Final Interview with Head of Consumerยท 45 min
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