Tech Stack

Description

You will own the onboarding and implementation process for new brands, ensuring smooth integration onto the PebblePost platform. You'll provide technical support, troubleshoot issues, and serve as a trusted resource bridging technical and non-technical stakeholders.

Requirements

• 3+ years in a brand-facing digital advertising role
• Proficiency in SQL for querying and analyzing large datasets
• Intermediate proficiency with JavaScript and Chrome Developer Tools
• Experience communicating complex technical concepts to non-technical audiences
• Bachelor's Degree

Responsibilities

• Lead onboarding and implementation for new brands including solution design, JavaScript tag deployment, CRM integration, and audience segmentation
• Manage onboarding timelines and deliverables to ensure accuracy and alignment with customer requirements
• Proactively monitor data health and internal reporting, triage and troubleshoot issues with internal and external teams
• Provide exceptional customer service by resolving technical issues and partnering with Product on escalations
• Serve as cross-functional technical advisor, translating complex findings into partner-ready guidance