Tech Stack

Description

You will join an experienced team and work directly with Relativity's staff to resolve software-specific issues. You will also play a key role in testing Relativity software releases and setting up templates, views, scripts, or workflows used across workspaces.

Requirements

• At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience
• Master's degree or J.D., a Bachelor's degree plus an additional three (3) years of experience (for a total of 13 years of experience) may be substituted for the Master's degree
• Relativity RCA certification
• Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated
• Excellent oral and written communication skills required
• Must be a U.S. citizen
• Must be able to obtain a Public Trust clearance

Responsibilities

• Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and Litigation Support Specialists
• Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices
• Work with the CFTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation
• Work directly with Relativity's staff as needed to resolve software-specific issues
• Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division
• Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest
• As CFTC staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the CFTC's advocate by submitting ideas through the Relativity User Portal and requesting other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity
• Perform Relativity demos, conduct training, and create user documentation for various workflows