1d ago

Guest Services Staff

Cleveland, OH

โœจ $29.1k+ / yearest.

part-timemedia

๐Ÿ’ผ About This Role

You'll be the primary provider of direct services to guests at AEG venues, ensuring a safe and enjoyable experience. You'll scan tickets, operate coat checks, and monitor guest conduct to enforce venue policies. This role offers part-time opportunities in a dynamic live entertainment environment.

๐ŸŽฏ What You'll Do

  • Answer guest questions and direct them to venue areas.
  • Operate coat check rooms within established procedures.
  • Scan tickets and administer wristbands for entry.
  • Monitor guest conduct and alcohol consumption.
  • Seat guests and assist ADA patrons.

๐Ÿ“‹ Requirements

  • High School Diploma or equivalency.
  • 1-2 years of related work experience.
  • Ability to lift 50 lbs without assistance.
  • Ability to stand, walk, and climb stairs for long periods.

โœจ Nice to Have

  • Previous experience working in events.
  • Knowledge of the music industry.
  • Availability to work nights, weekends, and holidays.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Part-time benefits (ACA qualification).

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Phone Screenยท 15 min
  2. 2In-Person Interviewยท 30 min
  3. 3Offerยท 1 day
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