6 days ago
Identity Security - Technical Account Manager
London
$75,000-$95,000 / year
full-timesenior RemoteCybersecurity
Tech Stack
Description
You will serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey. You'll lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This role involves taking full ownership of technical execution, conducting regular technical reviews with customers, and driving expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges.
Requirements
- Extensive Identity Security Experience (10–15 years)
- Proven Project Leadership (10+ years)
- Client-Facing Acumen
- Complex Project Management Mastery
- Comprehensive Project Lifecycle Expertise
- Must have substantial Identity Governance and Administration (IGA) experience
- Must have experience working with SaaS security platforms
- Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt
- Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management
- Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs
Responsibilities
- Serve as the primary technical authority for assigned clients
- Lead the technical definition, scoping, and design of complex identity security solutions
- Take full ownership of the technical execution of SOWs
- Conduct regular, in-depth technical reviews with customers
- Monitor support requests and client environments to identify recurring technical patterns
- Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities
- Develop and deliver advanced technical demonstrations and training sessions for clients
- Act as a critical liaison between clients, CPS team, Engineering, and Product Management
- Assist with regional services resourcing and forecasting
- Manage timesheet and invoicing approvals
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