🛠 Tech Stack

💼 About This Role

You'll own and grow relationships with enterprise financial services clients, guiding them through their journey with CUBE's regulatory intelligence SaaS platform. Your core impact is ensuring strong product adoption, measurable value, and successful renewals while partnering closely with Sales, Product, and Delivery teams.

🎯 What You'll Do

• Own customer health, adoption, and satisfaction across your accounts
• Build senior stakeholder relationships across Compliance, Risk, Legal, and Technology teams
• Drive value realisation through regular reviews, insights, and success planning
• Lead renewal strategy and execution, starting 6–12 months ahead of contract expiry

📋 Requirements

• 5+ years experience in Customer Success or Account Management within B2B SaaS
• Strong background working with enterprise clients in financial services
• Proven experience managing complex renewals and multi-stakeholder relationships
• Solid understanding of regulatory/compliance environments (banks preferred)

✨ Nice to Have

• Experience with CRM/CS tools like Salesforce
• Background in regulatory technology or compliance

🎁 Benefits & Perks

• 🌍 Global brand at the forefront of Regulatory Technology
• 🚀 50% growth with two strategic acquisitions in 2024
• 🌱 Make it happen culture with ownership and development opportunities
• 🌐 700+ CUBERs across 19 countries with diverse collaboration
• 💡 Cutting-edge AI technology working alongside bright minds

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Round with Director· 1 hour