💼 About This Role

You'll handle customer inquiries and account operations for Winamax, a leader in online poker and sports betting. You'll optimize player experience across email, social media, and events. Work in Paris with a supportive team.

🎯 What You'll Do

• Respond to player queries via email and social media
• Perform account management operations
• Handle complaints and improve player experience
• Assist with online and live events

📋 Requirements

• Native-level German (written and spoken)
• Good level of French or English
• Proactive, reactive, and rigorous approach
• Comfortable with office tools

✨ Nice to Have

• Interest in poker or sports betting
• Customer service mindset
• Team spirit

🎁 Benefits & Perks

• 💰 Fixed + variable compensation
• 📅 12-month renewable contract
• 📍 Paris intra-muros location
• 🌙 Shift work including nights and weekends

📨 Hiring Process

Estimated timeline: 2-4 weeks

1. 1HR video interview· 15-30 min
2. 2Written test· 45 min
3. 3On-site interview with managers· 60 min

🚩 Heads Up

• Shift work includes nights and weekends
• Role ideally first job but requires immediate availability