Tech Stack

Description

You will lead day-to-day operations for the Merck account, driving operational excellence across budget operations, process harmonization, and business operations. Your leadership ensures efficiency and effectiveness, directly contributing to Merck's strategic growth.

Requirements

• Bachelor's degree with 15 years of progressive media experience in operations
• Proven experience managing large, complex client accounts, preferably in healthcare/pharmaceutical
• Expertise in media infrastructure including budget financial operations and end-to-end media process workflow
• Skilled in assembling and managing high-performing cross-craft teams
• Track record of leveraging operational tools (e.g., MediaTools, Asana) and automation

Responsibilities

• Build and optimize end-to-end budget operations workflows for accuracy and compliance
• Lead process harmonization, including strategic design and governance of cross-functional processes
• Oversee operational orchestration, ensuring consistent workflow adherence and timely execution
• Manage general business operations including account governance, compliance training, and resource management
• Champion automation and tool optimization to enhance efficiency and data hygiene