3h ago

Professional Service Manager

New York, United States

$50,000-$60,000 / year

full-timeSoftware as a Service (SaaS)

Description

You will deliver professional services to clients, setting up Connecteam features based on their workflows, integrating with other platforms, and migrating data from existing tools. You'll work closely with CS and R&D teams to provide outstanding service and streamline customer processes.

Requirements

  • 1 year of experience in a SaaS company
  • Native-level English proficiency
  • Tech-savvy, dedicated, eager to learn and improve
  • Strong team player with excellent communication and collaboration skills
  • Ability to thrive in a high-pressure environment

Responsibilities

  • Meet with clients daily to deliver professional services
  • Work offline to complete client-assigned tasks
  • Build and maintain strong customer relationships, providing tailored solutions
  • Manage multiple tasks in a fast-paced, high-pressure environment
  • Collaborate with CS and R&D teams for seamless customer experience
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