🛠 Tech Stack

💼 About This Role

You'll own the critical first ninety days of the customer relationship for G2's Buyer Intent clients, guiding them through a seamless onboarding experience and setting the foundation for long-term success. You'll serve as a trusted partner and project lead, bringing together strong communication, meticulous attention to detail, and sharp technical problem-solving to deliver an exceptional implementation experience.

🎯 What You'll Do

• Lead customers through onboarding process and advise on best practices
• Problem-solve to integrate G2 product in customer environment
• Manage a portfolio of accounts with varying project statuses
• Conduct client training sessions to ensure product understanding

📋 Requirements

• 3+ years of customer service, support, or project management in B2B
• Ability to problem-solve technical issues with customer systems
• Outstanding presentation and communication skills
• Experience with B2B marketing and sales tools (e.g., Salesforce, HubSpot, Segment)

✨ Nice to Have

• Technical support background helping customers integrate SaaS systems