1d ago

Guest Services Staff

Los Angeles, CA

$37.2k-$37.4k / year

part-timejuniormedia

๐Ÿ’ผ About This Role

You'll provide exceptional customer service at The Fonda venue, answering questions, scanning tickets, and monitoring guest conduct to ensure a safe environment. You'll be part of the emergency evacuation team and enforce venue policies.

๐ŸŽฏ What You'll Do

  • Answer guest questions and direct them to venue areas
  • Scan tickets and administer wristbands for entry
  • Resolve guest complaints and escalate concerns
  • Monitor guest conduct and alcohol consumption

๐Ÿ“‹ Requirements

  • High school diploma or equivalent
  • 1-2 years of related work experience
  • Ability to stand and walk for long periods
  • Ability to lift 50 lbs without assistance

โœจ Nice to Have

  • Previous experience in events
  • Knowledge of music industry
  • Availability for nights, weekends, and holidays

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ ACA-qualifying health benefits (for eligible part-time)

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Application Reviewยท 1 week
  2. 2Phone Screenยท 15 min
  3. 3In-Person Interviewยท 30 min
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