🛠 Tech Stack

💼 About This Role

You'll build client loyalty and success through product adoption with small market accounts, developing a year-round touchpoint strategy. You'll act as the voice of the customer, using feedback to drive product and process improvements. This role offers the chance to contribute to a purpose-driven organization.

🎯 What You'll Do

• Build and grow relationships across a portfolio of clients
• Establish and review goals, milestones, and metrics with clients
• Collaborate with Onboarding, Support, and other departments
• Drive renewals and identify upselling opportunities

📋 Requirements

• Articulate customer business requirements and serve as customer voice
• Solve business problems using the Energage platform
• Multi-task management across varied responsibilities
• Strong communication skills (written, verbal, presentation)

✨ Nice to Have

• Consultative approach to develop rapport and trust
• Highly organized and collaborative team player
• High intellectual curiosity

🎁 Benefits & Perks

• 🏖️ Remote Work with flexible PTO including holidays, sick time, vacation, and floating holidays
• 💰 Company-paid portion of individual health care premium
• 📈 401(k) company-sponsored plan
• 📚 Professional development including third-party coaching and tuition reimbursement

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min