💼 About This Role

You'll support the store leadership team in creating inspiring experiences for customers and employees at Glossier. You'll act as a constant presence on the floor, fostering an equitable and inclusive environment. This role blends team leadership with hands-on operational support.

🎯 What You'll Do

• Support an inclusive and equitable work environment
• Liaise with leadership team on team feedback and observations
• Manage daily coverage needs and shift huddles
• Model customer experience principles and assist with accommodations

📋 Requirements

• 2+ years of supervisory experience in retail, customer service, or hospitality
• Experience promoting a people-first employee culture
• Outstanding communication practices that are ongoing and structured
• Ability to work a flexible schedule including evenings, weekends, holidays

✨ Nice to Have

• Skilled in executing customer service and operational efficiencies

🎁 Benefits & Perks

• 🏖️ Flexible schedule including evenings, weekends, holidays
• 💰 Competitive compensation and benefits package

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3On-site Interview· 1 hour