💼 About This Role

You'll manage a portfolio of high-value merchant accounts within the payments and fintech ecosystem, acting as a trusted business partner to drive revenue growth and optimize payment performance. You'll collaborate with cross-functional teams including product, engineering, legal, and finance to deliver seamless service.

🎯 What You'll Do

• Manage and grow a portfolio of strategic merchant accounts
• Identify upsell and cross-sell opportunities by analyzing transaction data
• Conduct quarterly business reviews with key stakeholders
• Monitor KPIs like approval rates and conversion rates

📋 Requirements

• 4+ years in Account Management or Customer Success in FinTech/Payments
• Strong understanding of payment ecosystems and transaction flows
• Proven ability to drive revenue growth through upselling and cross-selling
• Advanced analytical skills to interpret transaction data

✨ Nice to Have

• Experience with KPIs such as conversion rates and processing volumes
• Strong communication skills in Russian (mandatory)
• Commercial mindset with ownership-driven approach

🎁 Benefits & Perks

• 💵 Performance-based incentives
• 🌍 Global exposure to international clients in fintech and crypto
• 🚀 Career growth opportunities in a scaling organization
• 🤝 Collaborative culture with transparent communication

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Offer· 15 min