🛠 Tech Stack

💼 About This Role

You'll help developers integrate and succeed with Sent's messaging platform (SMS, WhatsApp, RCS). You'll handle onboarding, troubleshooting, and day-to-day technical questions, becoming a trusted expert at the intersection of engineering and customer experience. This is a post-sales role where your insights directly shape the product.

🎯 What You'll Do

• Guide new customers through API integration from sandbox to production
• Review customer integration code and flag issues
• Debug delivery issues across SMS, WhatsApp, and RCS
• Contribute to developer documentation and troubleshooting resources

📋 Requirements

• 0–1 years in a technical or customer-facing role
• Can read and write code in Python, JavaScript/TypeScript, or similar
• Familiarity with REST APIs and basic debugging concepts
• Strong communication skills to explain technical concepts clearly

✨ Nice to Have

• Coursework or internship involving APIs or backend systems
• Experience at a developer tools or API-first company
• Background in CS, engineering, or technical writing

🎁 Benefits & Perks

• 📈 Meaningful Equity with high growth potential
• 🏥 Top-tier health, dental, and vision insurance fully covered
• 💰 401(k) Match – 100% match up to 4%
• 🏖️ Unlimited PTO
• 💻 Brand New MacBook Pro and Apple Studio Display