🛠 Tech Stack

💼 About This Role

You'll lead the design of AI-driven voice agents for healthcare, bridging clinical operations and conversational AI. You'll map health plan constraints into dialogue flows, ensuring clinical safety and compliance while transforming patient care.

🎯 What You'll Do

• Map health plan constraints into conversational AI agent scripts
• Translate business workflows into engaging voice interactions
• Write and refine dialogue flows for voice AI agents
• Test and ensure clinical safety and compliance of each agent

📋 Requirements

• 3+ years in health insurance, payor, or PBM environments
• Expertise in member journeys and clinical operations
• Experience in conversation design and content creation
• Proven ability to deliver high-quality output in fast-paced settings

✨ Nice to Have

• Experience with healthcare AI projects
• Knowledge of compliance standards in healthcare
• Familiarity with voice agent platforms

🎁 Benefits & Perks

• 🏠 Flexible remote work options
• 🤝 Work with leading experts in healthcare AI
• 💡 Exposure to cutting-edge technology
• 🌱 Professional development opportunities

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Final Interview· 45 min