💼 About This Role

You'll design and evaluate conversational scenarios for cutting-edge audio AI models in real-world customer service settings. Your work directly influences how next-gen voice agents understand and respond in complex service environments. This remote, flexible contract role involves structured evaluation frameworks for high-quality datasets.

🎯 What You'll Do

• Design and simulate realistic customer support conversations across multiple industries.
• Evaluate AI model outputs for clarity, flow, tone, and task completion accuracy.
• Contribute to dataset creation and model benchmarking using standardized criteria.
• Document feedback loops to improve conversational AI performance.

📋 Requirements

• English proficiency across reading, writing, listening, and speaking.
• Ability to evaluate structured dialogue and follow assessment frameworks.
• Basic understanding of JSON and simple logic reasoning.
• Reliable access to a high-quality microphone for audio assessments.

✨ Nice to Have

• Experience in simulated customer support or conversational environments.
• Familiarity with prompt-based workflows and evaluation rubrics.

🎁 Benefits & Perks

• 💰 Hourly pay $11–$30.65 based on experience and location
• 🏠 Remote, contract-based flexible engagement
• 🤖 Cutting-edge AI project exposure
• 📄 No traditional employee obligations (no benefits, PTO, fixed schedules)

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Application Screening· 1 week
2. 2Technical or Scenario-Based Evaluation· 30 min
3. 3Offer· 1 week