2h ago

Customer Success Manager

Austin, TX

$81.6k-$102k / year

full-timemidHealthcare technology

🛠 Tech Stack

💼 About This Role

You'll drive product adoption for school district facing products and manage large scale implementations. You'll collaborate with Product and Engineering to influence features and serve as a communication channel. This role directly supports connecting people to social care resources.

🎯 What You'll Do

  • Engage clients proactively to drive product adoption
  • Own onboarding and engagement success for school products
  • Manage large scale implementations with school districts
  • Build relationships with key customer contacts

📋 Requirements

  • BS/BA degree or equivalent
  • 2-5 years experience in account management or customer success
  • Experience with SaaS applications
  • Strong problem-solving and communication skills

✨ Nice to Have

  • Experience with social determinants of health
  • Background in education technology

🎁 Benefits & Perks

  • 🏖️ Flexible PTO
  • 🏥 Comprehensive health insurance
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