2h ago
Customer Success Manager
Austin, TX
$81.6k-$102k / year
full-timemidHealthcare technology
🛠 Tech Stack
💼 About This Role
You'll drive product adoption for school district facing products and manage large scale implementations. You'll collaborate with Product and Engineering to influence features and serve as a communication channel. This role directly supports connecting people to social care resources.
🎯 What You'll Do
- Engage clients proactively to drive product adoption
- Own onboarding and engagement success for school products
- Manage large scale implementations with school districts
- Build relationships with key customer contacts
📋 Requirements
- BS/BA degree or equivalent
- 2-5 years experience in account management or customer success
- Experience with SaaS applications
- Strong problem-solving and communication skills
✨ Nice to Have
- Experience with social determinants of health
- Background in education technology
🎁 Benefits & Perks
- 🏖️ Flexible PTO
- 🏥 Comprehensive health insurance
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