💼 About This Role

You'll support the front office team at a boutique hotel in the Umbrian countryside, learning to create memorable guest experiences. You'll assist with check-ins, reservations, and guest requests while developing hospitality skills in a dynamic environment.

🎯 What You'll Do

• Welcome guests and ensure they feel comfortable and valued
• Assist with check-ins, check-outs, and room assignments
• Share information about hotel services and local attractions
• Handle guest requests and resolve minor issues professionally

📋 Requirements

• Passion for hospitality and willingness to learn
• Interpersonal skills to create positive guest interactions
• Organizational and multitasking abilities in fast-paced environment
• Fluency in Italian and English (verbal and written)

✨ Nice to Have

• Previous customer service experience
• Knowledge of hotel reservation systems

🎁 Benefits & Perks

• 📈 Professional development and training opportunities
• 🌱 Growth within the Aethos brand

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Interview with Manager· 45 min
3. 3Offer· N/A