9h ago

Box Office Supervisor

New York, NY

$50.5k-$50.5k / year

part-timemidmedia

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll oversee ticket selling staff at Under The K Bridge, part of AEG's live entertainment operations. You'll resolve customer service issues, troubleshoot ticketing software, and coordinate show builds with marketing. Supervising a part-time team and working flexible nights and weekends are key.

๐ŸŽฏ What You'll Do

  • Supervise ticket sellers and ensure proper shift coverage
  • Train ticketing staff and assist with scheduling
  • Resolve customer service complaints and issues
  • Troubleshoot ticketing software and point-of-sale system
  • Build events in ticketing software and coordinate with marketing

๐Ÿ“‹ Requirements

  • 2-4 years of related work experience
  • Experience in a supervisory role
  • High School Diploma or equivalent (BA/BS preferred)
  • Proficiency in MS Office (Word, Excel, Outlook)

โœจ Nice to Have

  • Knowledge or interest in live entertainment
  • Bachelor's degree
  • Experience with conflict resolution

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Flexible schedule including nights, weekends, holidays
  • ๐Ÿ’ฐ Hourly pay $24.27/hour
  • ๐Ÿฅ ACA benefits (if qualified)

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Interviewยท 45 min
  3. 3Offerยท 1 week

๐Ÿšฉ Heads Up

  • Part-time role but requires flexible nights, weekends, and holidays
  • Supervisory experience required but only 2-4 years total experience
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