9h ago
Box Office Supervisor
New York, NY
$50.5k-$50.5k / year
part-timemidmedia
๐ Tech Stack
๐ผ About This Role
You'll oversee ticket selling staff at Under The K Bridge, part of AEG's live entertainment operations. You'll resolve customer service issues, troubleshoot ticketing software, and coordinate show builds with marketing. Supervising a part-time team and working flexible nights and weekends are key.
๐ฏ What You'll Do
- Supervise ticket sellers and ensure proper shift coverage
- Train ticketing staff and assist with scheduling
- Resolve customer service complaints and issues
- Troubleshoot ticketing software and point-of-sale system
- Build events in ticketing software and coordinate with marketing
๐ Requirements
- 2-4 years of related work experience
- Experience in a supervisory role
- High School Diploma or equivalent (BA/BS preferred)
- Proficiency in MS Office (Word, Excel, Outlook)
โจ Nice to Have
- Knowledge or interest in live entertainment
- Bachelor's degree
- Experience with conflict resolution
๐ Benefits & Perks
- ๐๏ธ Flexible schedule including nights, weekends, holidays
- ๐ฐ Hourly pay $24.27/hour
- ๐ฅ ACA benefits (if qualified)
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Interviewยท 45 min
- 3Offerยท 1 week
๐ฉ Heads Up
- Part-time role but requires flexible nights, weekends, and holidays
- Supervisory experience required but only 2-4 years total experience
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