🛠 Tech Stack

💼 About This Role

You'll lead a team handling fraud alerts and risk investigations for India's leading mobile payments platform. You'll analyze transaction data to identify patterns and improve risk strategies. This role offers exposure to large-scale data and collaboration across teams.

🎯 What You'll Do

• Handle fraud and risk alerts from predefined parameters
• Document analysis outcomes accurately in company systems
• Coordinate with merchants via calls and emails to conclude alerts
• Manage risk cases investigation and follow-up within timeframes

📋 Requirements

• 1-3 years of prior experience in fraud/risk operations
• Analytical skills to identify patterns in transaction data
• SQL and MS Office knowledge
• Flexibility to work rotational shifts

✨ Nice to Have

• Understanding of technology and user experience
• Good verbal and writing skills
• Proactive and self-driven attitude

🎁 Benefits & Perks

• 💰 Competitive compensation with wealth creation opportunities
• 🤝 Collaborative output-driven program across businesses
• 🔄 360 feedback from peer teams
• 🏆 Respect earned from peers and manager