1d ago

Analista de Atendimento Ativo

Rio de Janeiro, RJ, Brazil

โœจ $30k-$45k / yearest.

full-time

๐Ÿ’ผ About This Role

You'll join the Hunter Angels team to actively recover terminals from inactive clients via phone and multi-channel outreach. Your work reduces machine losses and boosts logistics efficiency. This role offers the chance to impact company profitability in a fast-paced fintech environment.

๐ŸŽฏ What You'll Do

  • Perform active customer outreach via phone and multiple channels
  • Open service orders for terminal collection by field team
  • Cancel customer registrations when needed

๐Ÿ“‹ Requirements

  • Pursuing or completed higher education (preferably Administration, Engineering, Logistics)
  • Prior experience with active customer service
  • Excellent oral and written communication
  • Goal-oriented mindset with adaptability

โœจ Nice to Have

  • Intermediate Excel skills
  • Analytical ability
  • Experience with target achievement

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ Health and Dental Plan
  • ๐Ÿฅ— Meal/Food Voucher
  • ๐Ÿ’ช Gympass
  • ๐Ÿ‘ถ Childcare Allowance (up to 5 years 11 months)
  • ๐Ÿ’ฐ Fixed Salary + PLR + Variable Compensation

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Registration and Testsยท 1 week
  2. 2Interviews with People Teamยท 30 min
  3. 3Interview with Leadershipยท 45 min
0 0 0