1d ago
Analista de Atendimento Ativo
Rio de Janeiro, RJ, Brazil
โจ $30k-$45k / yearest.
full-time
๐ผ About This Role
You'll join the Hunter Angels team to actively recover terminals from inactive clients via phone and multi-channel outreach. Your work reduces machine losses and boosts logistics efficiency. This role offers the chance to impact company profitability in a fast-paced fintech environment.
๐ฏ What You'll Do
- Perform active customer outreach via phone and multiple channels
- Open service orders for terminal collection by field team
- Cancel customer registrations when needed
๐ Requirements
- Pursuing or completed higher education (preferably Administration, Engineering, Logistics)
- Prior experience with active customer service
- Excellent oral and written communication
- Goal-oriented mindset with adaptability
โจ Nice to Have
- Intermediate Excel skills
- Analytical ability
- Experience with target achievement
๐ Benefits & Perks
- ๐ฅ Health and Dental Plan
- ๐ฅ Meal/Food Voucher
- ๐ช Gympass
- ๐ถ Childcare Allowance (up to 5 years 11 months)
- ๐ฐ Fixed Salary + PLR + Variable Compensation
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Registration and Testsยท 1 week
- 2Interviews with People Teamยท 30 min
- 3Interview with Leadershipยท 45 min
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