💼 About This Role

You'll provide exceptional service to CRL customers by processing orders and resolving product issues. Your work ensures timely delivery and customer satisfaction. This role offers growth opportunities in a supportive team environment.

🎯 What You'll Do

• Process phoned, faxed, and e-mailed quotes and orders
• Resolve product or service problems and follow up
• Coordinate between sales and production for deadlines
• Maintain customer interaction records and documentation

📋 Requirements

• 1 year of customer service experience
• High school diploma or equivalent
• Strong organizational and listening skills
• Ability to work in a fast-paced team environment

✨ Nice to Have

• Glass industry experience
• Associate's degree
• Bilingual in Spanish

🎁 Benefits & Perks

• 🏖️ PTO and holidays including floating holidays
• 💰 Pay-for-performance culture with potential annual raises and bonuses
• 📚 Training to equip you with needed skills

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 week