6h ago

Service Manager

Woburn, MA

$60k-$65k / year

full-timemanufacturing

🛠 Tech Stack

💼 About This Role

You'll oversee the Service Department of a home improvement company, managing schedule coordinators and W2 installers. Your impact will keep service appointments on track and customers satisfied.

🎯 What You'll Do

  • Oversee all aspects of the Service Department operations
  • Manage scheduling and coordination of W2 installers
  • Monitor and maintain stock levels for service parts
  • Leverage technology to optimize department efficiency

📋 Requirements

  • Proven experience in a service management role
  • Strong leadership and team management skills
  • Excellent problem-solving with customer-first approach
  • Proficient in service management technology and tools

✨ Nice to Have

  • Experience in window or home improvement industry
  • Familiarity with safety initiatives and compliance

🎁 Benefits & Perks

  • 💰 Competitive salary with performance incentives
  • 🏥 Comprehensive medical, dental, vision
  • 📅 Consistent schedules and professional growth
  • 🤝 Respectful, forward-thinking work culture
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