💼 About This Role

You'll lead the design and execution of pre- and post-voyage services for Lindblad Expeditions, a pioneer in expedition travel. You'll own end-to-end program development, from budgeting and contracting with DMCs to optimizing revenue and guest satisfaction. This role combines creative travel design with financial management to enhance the overall guest journey.

🎯 What You'll Do

• Build, price, and execute pre- and post-voyage services, including multi-day land extensions.
• Manage internal air programs and coordinate with procurement for supplier contracting.
• Optimize revenue through pricing strategies and track guest feedback for improvements.
• Develop operational guidelines and playbooks for pre/post services.

📋 Requirements

• Bachelor's degree in business, hospitality, tourism, or related field.
• 3+ years in travel program management, ideally pre- and post-voyage services.
• Proven budgeting and financial management experience.
• Strong negotiation skills and vendor contracting experience.

✨ Nice to Have

• Master's degree in business administration or tourism management.
• 5+ years in voyage development within travel or expedition industry.
• Experience with internal/charter air travel programs.

🎁 Benefits & Perks

• 🏖️ Travel opportunities to scout new offerings and manage vendor relationships.
• 🏢 Hybrid work model in Seattle, WA.
• 📚 Professional development in expedition travel industry.
• 🎉 Collaborative team environment with cross-functional exposure.