🛠 Tech Stack

💼 About This Role

You'll be the first point of contact in an infusion center, managing scheduling and insurance verification. Your work ensures a smooth patient experience and supports clinical teams. This role offers predictable Monday-Friday hours and comprehensive healthcare benefits.

🎯 What You'll Do

• Greet patients and manage phone calls with professionalism
• Schedule, reschedule, and confirm patient appointments
• Verify insurance and collect copays accurately
• Coordinate patient flow with clinical nursing staff

📋 Requirements

• 1–3 years of front desk experience in a medical setting
• High School Diploma or GED
• Proficiency in EHR/EMR systems and scheduling software
• Knowledge of medical terminology and patient intake protocols

✨ Nice to Have

• Experience with insurance verification and billing basics
• Ability to multitask in a fast-paced environment
• Adaptability to support multiple centers

🎁 Benefits & Perks

• 🏥 Comprehensive Healthcare including medical, dental, vision
• 💰 401(k) Retirement Plan with company match
• 📚 Tuition Reimbursement and CEU access
• 🎁 Paid Volunteer Time and wellness support
• 👶 Fertility and Family Support benefits

📨 Hiring Process

Estimated timeline: 3-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3On-site Visit· 1 hour