💼 About This Role

You'll serve as the primary point of contact for customers in a growing service-focused business, handling inbound calls and coordinating appointments. Your core impact will be ensuring smooth day-to-day customer interactions and clear communication. This fully remote role offers a structured and supportive environment with growth opportunities.

🎯 What You'll Do

• Handle inbound customer calls professionally and courteously
• Schedule service appointments and manage calendars accurately
• Make outbound calls for confirmations and follow-ups
• Record detailed customer information and scheduling updates

📋 Requirements

• Excellent spoken and conversational English (essential)
• Strong phone communication skills with clear pronunciation
• Ability to interact confidently with U.S.-based customers
• Comfortable using scheduling tools and CRM systems

✨ Nice to Have

• Prior experience in customer service or call center
• Experience with appointment scheduling or U.S.-based clients

🎁 Benefits & Perks

• 🌍 Fully remote full-time position
• 💰 Monthly salary $1,200 – $2,080 USD
• 📅 Stable weekday schedule (Mon-Fri, 8-5 EST)
• 📈 Career growth and increased responsibilities
• 🛠️ Structured onboarding and training

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Offer· 1 day