16h ago

Enterprise Customer Enablement & Training Specialist

New York City or San Francisco

$115k-$140k / yearest.

full-timesenior Hybridsoftware

🛠 Tech Stack

💼 About This Role

You'll lead live cohort sessions and build a Content Engineer certification program for marketing professionals at hyper-growth companies. You'll design curriculum across three tracks, facilitate hands-on workshops, and bridge customer learning with product development. This role lets you shape an emerging profession in the AI era.

🎯 What You'll Do

  • Lead 2-week live cohort sessions across Foundations, Intermediate, and Advanced tracks
  • Design and continuously evolve curriculum with hands-on builder exercises
  • Guide participants from simple automations to sophisticated orchestrations
  • Deliver on-site enterprise training adapting curriculum to specific needs

📋 Requirements

  • 3+ years in customer enablement, technical training, or marketing operations
  • Exceptional public speaking and facilitation skills on camera
  • Technical fluency with platforms, workflow logic, and real-time building
  • Curriculum design experience with structured learning progressions

✨ Nice to Have

  • Prior experience in B2B SaaS enablement or customer education
  • Background in content marketing, SEO, or marketing operations
  • Familiarity with AI tools (Claude, ChatGPT, Perplexity) and prompt engineering

🎁 Benefits & Perks

  • 📈 Hyper-growth company with 5x revenue growth in the last year
  • 🧠 Ownership of a certification program that defines a new profession
  • 🌐 Hybrid work in NYC or San Francisco with travel opportunities
  • 🎯 Impact on customer success and product roadmap feedback loop
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