16h ago
Enterprise Customer Enablement & Training Specialist
New York City or San Francisco
✨ $115k-$140k / yearest.
full-timesenior Hybridsoftware
🛠 Tech Stack
💼 About This Role
You'll lead live cohort sessions and build a Content Engineer certification program for marketing professionals at hyper-growth companies. You'll design curriculum across three tracks, facilitate hands-on workshops, and bridge customer learning with product development. This role lets you shape an emerging profession in the AI era.
🎯 What You'll Do
- Lead 2-week live cohort sessions across Foundations, Intermediate, and Advanced tracks
- Design and continuously evolve curriculum with hands-on builder exercises
- Guide participants from simple automations to sophisticated orchestrations
- Deliver on-site enterprise training adapting curriculum to specific needs
📋 Requirements
- 3+ years in customer enablement, technical training, or marketing operations
- Exceptional public speaking and facilitation skills on camera
- Technical fluency with platforms, workflow logic, and real-time building
- Curriculum design experience with structured learning progressions
✨ Nice to Have
- Prior experience in B2B SaaS enablement or customer education
- Background in content marketing, SEO, or marketing operations
- Familiarity with AI tools (Claude, ChatGPT, Perplexity) and prompt engineering
🎁 Benefits & Perks
- 📈 Hyper-growth company with 5x revenue growth in the last year
- 🧠 Ownership of a certification program that defines a new profession
- 🌐 Hybrid work in NYC or San Francisco with travel opportunities
- 🎯 Impact on customer success and product roadmap feedback loop
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