Description

You will be the primary point of contact for guests at our venue, providing customer service, scanning tickets, monitoring guest conduct, and ensuring a safe and enjoyable experience. This role is essential to creating memorable moments for concert and event attendees.

Requirements

• High School Diploma or equivalent
• 0-2 years of related work experience
• Ability to lift 50 lbs. without assistance
• Positive attitude with superior customer service skills
• Availability to work nights, weekends, and holidays

Responsibilities

• Answer guest questions and direct them to venue areas
• Operate coat check rooms
• Scan tickets and administer wristbands
• Resolve guest complaints and escalate as needed
• Monitor guest conduct and alcohol consumption