Description

You will be the primary point of contact for guests, ensuring a safe and enjoyable experience by answering questions, scanning tickets, seating guests, and enforcing venue policies. This role is essential to upholding the venue's standards and supporting emergency procedures.

Requirements

• High School Diploma or equivalent
• 1-2 years related work experience
• Ability to lift 50 lbs
• Positive attitude and superior customer service skills
• Ability to stand, walk, and climb stairs for long periods

Responsibilities

• Answer guest questions and direct them to venue areas
• Operate coat check rooms
• Scan tickets and administer wristbands
• Resolve guest complaints and escalate as needed
• Monitor guest conduct and alcohol consumption