💼 About This Role

You'll lead guest services for a corporate office, ensuring personalized experiences and seamless support. Your core impact is creating memorable interactions that elevate the workplace environment. This role offers a blend of concierge, event, and workspace management responsibilities.

🎯 What You'll Do

• Provide local concierge services and personalized recommendations
• Coordinate catering and events for meetings and office activities
• Conduct floor walks to maintain workspace order and supplies
• Solicit client feedback and implement improvements

📋 Requirements

• 2-3 years of guest experience in a fast-paced environment
• 1-2 years of leadership or team management experience
• Client-facing experience in corporate or hospitality settings
• Ability to lift 40-60 lbs and move packages

✨ Nice to Have

• Associate or bachelor's degree in hospitality
• Customer service certification

🎁 Benefits & Perks

• 🏖️ Paid Time Off
• 🏥 Medical, Dental, Vision insurance
• 💰 401k with matching
• 📚 Learning and development programs
• 🐾 Pet insurance and discounts

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Screening· 1 week
2. 2Phone Interview· 30 min
3. 3In-Person Interview· 1 hour
4. 4Offer· 1 week

🚩 Heads Up

• Handling max 5 direct reports categorized as 'leadership' may not reflect typical supervisory scope
• Physical requirements include heavy lifting (40-60 lbs) for a guest services role