🛠 Tech Stack

💼 About This Role

You'll partner with Client Launch Managers to implement Included Health services for large clients. Your technical expertise will drive customization requests and technical optimizations for seamless client experiences. You'll troubleshoot issues and collaborate cross-functionally to deliver effective solutions.

🎯 What You'll Do

• Partner with Client Launch Managers to implement services for strategic clients.
• Collaborate with Engineering on customization requests and technical optimizations.
• Serve as technical liaison between clients and internal stakeholders.
• Troubleshoot and resolve technical issues, identifying root causes.

📋 Requirements

• 2+ years in a Solutions Engineering capacity or similar role.
• Strong technical foundation including proficiency in SQL.
• Experience working cross-functionally with Product, Engineering, and client stakeholders.
• Ability to manage multiple projects in a dynamic, fast-paced remote environment.

✨ Nice to Have

• B.S. in a technical field or equivalent experience.
• Experience in healthcare or SaaS.

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 🏥 Comprehensive health insurance
• 💻 Remote work stipend
• 📈 Equity opportunities
• 📚 Professional development budget