4h ago
Patient Engagement Manager
Remote - US
$125k-$166k / year
contract RemoteDigital Therapeutics / Mental Health
🛠 Tech Stack
💼 About This Role
You'll optimize how patients engage with digital therapeutics after enrollment, analyzing data and building messaging journeys in Iterable. You'll run experiments and conduct user research to drive activation and adherence, reporting to the Director of Patient Products. This contractor role is ideal for someone with 2–4 years of engagement experience who is analytically rigorous and empathetic toward users.
🎯 What You'll Do
- Analyze product usage data to identify drop-off points and retention patterns.
- Configure and optimize engagement journeys in Iterable (push, SMS, email, etc.).
- Design and run experiments to test engagement hypotheses.
- Conduct user research (interviews, surveys) to understand disengagement.
📋 Requirements
- 2–4 years of engagement or lifecycle marketing experience in a mobile app environment.
- Hands-on proficiency with an engagement platform (Iterable, Braze, or similar).
- Experience with product analytics tools (PostHog, Amplitude, or similar).
- Demonstrated experience running experiments and making data-informed decisions.
✨ Nice to Have
- Experience with behavior change apps or self-improvement platforms.
- Familiarity with SQL.
- Experience in digital therapeutics or health tech.
🎁 Benefits & Perks
- 🏖️ Remote-first company
- 💊 FDA-cleared digital therapeutics mission
- 🌍 Work with global healthcare organizations
- 🧠 Impact on mental health
🚩 Heads Up
- Role is a contractor but listed as full-time in description - ambiguous.
- Mentions 'interest in transitioning into product management' - possible bait-and-switch.
- Experience requirement says '2–4 years' but title seems mid-level.
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