18h ago
Customer Success Representative with German
Remote, Poland
β¨ $45k-$65k / yearest.
full-time Remotesoftware
π Tech Stack
πΌ About This Role
You'll be responsible for renewing customer maintenance contracts and upselling premium services to drive revenue. Your core impact is ensuring customer retention and overachieving quotas while delivering exceptional support to commercial accounts in a remote-first environment.
π― What You'll Do
- Manage annual renewal pipeline with proactive outreach
- Cold call lapsed support customers to reactivate contracts
- Work cross-functionally to prepare quotes and special terms
- Maintain Salesforce hygiene and meet daily KPIs
π Requirements
- Bachelor's degree required
- Advanced level English and German
- Sales, Account Management, or Renewals experience
- Proven quota overachievement track record
β¨ Nice to Have
- Proficiency with SalesForce.com
- Experience with enterprise-level accounts
π Benefits & Perks
- ποΈ 26 paid days off plus 4 VeeaMe Days
- π₯ Fully covered family medical plan
- πͺ MultiSport card fully covered
- π§ Up to 12 free therapy sessions annually
- π On-demand learning libraries
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter ScreenΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3OfferΒ· 30 min
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