1h ago

ERP Technical Support Engineer

Rochester, NY

$90,000-$130,000 / year

full-timeseniorManufacturing

Tech Stack

Description

You'll support the Infor CloudSuite Industrial (CSI) ERP ecosystem, delivering technical solutions across all phases of implementation and support. You'll collaborate with power users and project teams to **optimize ERP performance** and **ensure data integrity**. This role offers exposure to **manufacturing environments** and cutting-edge enterprise systems.

Requirements

  • 5+ years hands-on experience with **Infor CSI** (SyteLine) or related technologies.
  • Strong knowledge of **SQL Server** and **.NET** development.
  • Experience with **system administration** including security, deployment, and monitoring.
  • Proficiency in **web development** (ASP.NET, HTML, JavaScript, jQuery).

Responsibilities

  • Deliver ERP system solutions spanning security, reporting, and integrations.
  • Design and configure system solutions per business requirements.
  • Perform testing (unit, integration, UAT) and remediate issues.
  • Provide Tier 3 support and maintain system documentation.
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