6h ago

Onboarding Project Manager

Austin, TX

$80k-$85k / year

full-timemidsoftware

🛠 Tech Stack

💼 About This Role

You'll triage and assign partner onboarding projects, ensuring smooth handoffs to specialists. You'll directly manage small onboarding projects to help partners launch within 30 days. This role offers a chance to refine workflows in a fast-paced hospitality SaaS environment.

🎯 What You'll Do

  • Triage incoming onboarding projects and assign to specialists
  • Serve as initial partner contact for timeline updates and questions
  • Manage small onboarding projects directly to meet 30-day launch window
  • Collaborate to refine CRM and onboarding tool workflows

📋 Requirements

  • 3-5 years of experience in project coordination or onboarding
  • Experience with CRM and project management tools like Salesforce or JIRA
  • Strong organizational and time-management skills
  • Excellent written and verbal communication skills

✨ Nice to Have

  • Hospitality, SaaS, or fintech industry experience
  • Experience with TaskRay

🎁 Benefits & Perks

  • 🏖️ Generous PTO and company holiday policy
  • 🏥 100% employer covered health and dental insurance
  • 👶 Child Care Benefits and generous parental leave
  • 🍽️ Daily lunches and snacks for in-office team members
  • 🐶 Dog-friendly workspace in downtown Austin

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Call· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Team Interview· 60 min
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