17h ago

CX Solution Architect

Remote, North America

$115k-$150k / year

full-timesenior Remotesoftware

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll act as a strategic partner to customers, guiding them to maximize value from the Planful platform. You'll focus on optimizing outcomes, enabling adoption, and driving long-term success through advisory and continuous improvement.

🎯 What You'll Do

  • Serve as a trusted advisor optimizing Planful usage
  • Conduct strategic discovery and solution alignment sessions
  • Provide best practice guidance on financial planning and reporting
  • Assess configurations and recommend enhancements
  • Support customers through change management initiatives

πŸ“‹ Requirements

  • 5+ years of Accounting or FP&A experience
  • Hands-on experience with financial planning and reporting processes
  • Experience with Financial Management or EPM software in advisory capacity
  • Strong executive presence and ability to influence senior stakeholders

✨ Nice to Have

  • Customer-centric mindset
  • Analytical thinking and problem-solving skills
  • Organized with ability to manage multiple engagements

🎁 Benefits & Perks

  • πŸŽ‰ Volunteer days and Birthday PTO
  • 🏠 Home office setup and monthly wifi/cell reimbursements
  • πŸ‘Ά Supply of diapers and meal deliveries for first month of parental leave
  • 🌴 Team off-sites in exciting destinations
  • πŸ‘₯ Employee Resource Groups like Women of Planful

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3Technical AssessmentΒ· 60 min
  4. 4Panel InterviewΒ· 60 min
  5. 5OfferΒ· 30 min
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