🛠 Tech Stack

💼 About This Role

You'll provide IT support to end-users for PC, server, and mainframe applications at PEO Aviation. Your core impact is resolving hardware and software issues while overseeing daily system performance. This role offers hands-on experience with enterprise-level support and cybersecurity principles.

🎯 What You'll Do

• Provide end-user support for PC, server, and mainframe applications
• Diagnose and resolve computer hardware and software issues
• Respond to phone/email inquiries and walk users through troubleshooting
• Install, modify, and clean computer hardware and software

📋 Requirements

• Less than 3 years of IT support experience
• Hands-on experience with Microsoft Windows 10/11
• Hands-on experience with Office 365
• Knowledge of computer networking concepts and protocols

✨ Nice to Have

• Associate's degree or 2 years technical school
• Familiarity with ServiceNow or Remedy
• Familiarity with Microsoft Active Directory

🎁 Benefits & Perks

• 🏖️ PTO
• 🏥 Health insurance
• 💰 401(k) matching

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Decision· 1 week