1d ago

Customer Service Delivery Advocate - 4 Day Work Week!

Old Hickory, TN

$37.4k-$41.6k / year

full-timemidretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers for Carvana, the fastest-growing used automotive retailer. You'll drive customer happiness and complete paperwork in our tracking system. This role offers a compressed 4-day work week and performance-based pay growth from $18 to $20/hr within your first year.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers' doors using custom car haulers
  • Load/unload vehicles onto the hauler and inspect it
  • Complete customer paperwork and update tracking system
  • Drive safely and maintain a clean driving record

๐Ÿ“‹ Requirements

  • At least 2 years of customer-facing experience
  • Ability to perform physically demanding tasks like lifting 50lbs
  • Must have or obtain a Notary license within 90 days
  • Valid driver's license with a clean driving record

โœจ Nice to Have

  • Experience in automotive or delivery roles
  • Familiarity with customer tracking systems

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Performance-Based Compensation with rapid growth from $18 to $20/hr in first year
  • ๐Ÿฅ 100% Company Paid Healthcare Premiums plus dental and vision
  • ๐Ÿ–๏ธ Generous PTO (13 days first year, then 20 days)
  • ๐ŸŽ“ Tuition Reimbursement and Student Loan Repayment
  • ๐Ÿ“ˆ Equity through Carvana Shares and Employee Stock Purchase Plan

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท 1 day

๐Ÿšฉ Heads Up

  • Requires availability 7 days a week with rotating days off, impacting work-life balance
  • Requires obtaining multiple licenses (notary, chauffeur, salesperson) depending on state
  • Role combines physical labor (lifting, detailing) with customer service, which may be demanding
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