1d ago
Customer Service Delivery Advocate - 4 Day Work Week!
Old Hickory, TN
$37.4k-$41.6k / year
full-timemidretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using custom car haulers for Carvana, the fastest-growing used automotive retailer. You'll drive customer happiness and complete paperwork in our tracking system. This role offers a compressed 4-day work week and performance-based pay growth from $18 to $20/hr within your first year.
๐ฏ What You'll Do
- Deliver vehicles to customers' doors using custom car haulers
- Load/unload vehicles onto the hauler and inspect it
- Complete customer paperwork and update tracking system
- Drive safely and maintain a clean driving record
๐ Requirements
- At least 2 years of customer-facing experience
- Ability to perform physically demanding tasks like lifting 50lbs
- Must have or obtain a Notary license within 90 days
- Valid driver's license with a clean driving record
โจ Nice to Have
- Experience in automotive or delivery roles
- Familiarity with customer tracking systems
๐ Benefits & Perks
- ๐ฐ Performance-Based Compensation with rapid growth from $18 to $20/hr in first year
- ๐ฅ 100% Company Paid Healthcare Premiums plus dental and vision
- ๐๏ธ Generous PTO (13 days first year, then 20 days)
- ๐ Tuition Reimbursement and Student Loan Repayment
- ๐ Equity through Carvana Shares and Employee Stock Purchase Plan
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท 1 day
๐ฉ Heads Up
- Requires availability 7 days a week with rotating days off, impacting work-life balance
- Requires obtaining multiple licenses (notary, chauffeur, salesperson) depending on state
- Role combines physical labor (lifting, detailing) with customer service, which may be demanding
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