🛠 Tech Stack

💼 About This Role

You'll serve as the main point of contact for 45-50 customers, managing relationships and driving revenue retention and growth. You'll own quarterly renewals forecasting and identify upsell opportunities to expand partnerships. This role is based in New York City.

🎯 What You'll Do

• Serve as main point of contact for 45-50 customers, managing renewals and expansions
• Own quarterly renewals forecasting and risk identification
• Identify and track upsell opportunities in Salesforce
• Lead QBRs providing performance insights and industry updates

📋 Requirements

• 2 years of Account Management/Customer Success/Sales experience managing ~50 customers
• Commercial aptitude: track record of growing revenue through renewals and upsells
• Technical aptitude: ability to learn complex technical concepts
• Program management: ability to manage multiple accounts and prioritize tasks

✨ Nice to Have

• Startup experience
• Experience with an upsell or revenue quota

🎁 Benefits & Perks

• 💰 Competitive salary
• 📈 RSUs
• 🏦 Matching 401K Plan
• 🏥 Comprehensive health insurance including vision and dental
• 🏡 Home office allowance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min