🛠 Tech Stack

💼 About This Role

You'll drive customer-focused experiences and oversee hospital operations at a veterinary emergency hospital. Your work ensures smooth triage, accurate data entry, and efficient inventory management. You'll also train new hires and maintain a welcoming environment for pets and their families.

🎯 What You'll Do

• Drive customer-focused experience and triage with the team
• Perform general hospital maintenance and inventory management
• Handle phone inquiries, greet customers, and manage wait times
• Train and monitor new hires in front desk processes

📋 Requirements

• 1-2+ years of supervisory experience
• Ability to stand for prolonged hours and lift up to 25 kg
• Willingness to work nights, weekends, and holidays
• Comfortable in a fast-paced environment with diverse personalities

✨ Nice to Have

• Prior experience with animals in a veterinary environment
• Knowledge of Infinity/ImproMed software

🎁 Benefits & Perks

• 🏖️ Flexible work schedules
• 🏥 Comprehensive health and wellness benefits from day one
• 📚 $2,500/year travel stipend for CE
• 👶 Paid parental leave up to 12 weeks at 100% salary
• 💰 401K match and equity eligibility

📨 Hiring Process

Estimated timeline: 1-3 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Interview with hospital manager· 1 hour
3. 3Offer· 1 day