🛠 Tech Stack

💼 About This Role

You'll act as the 3rd-level escalation point for CDN and Edge Network issues, driving resolution for high-severity incidents. You'll collaborate with engineering teams to optimize content delivery and contribute to preventive measures. This role offers the chance to work on global infrastructure with a leading provider of AI, cloud, and network solutions.

🎯 What You'll Do

• Diagnose and resolve advanced CDN and edge network issues
• Take ownership of P1/P2 incidents and drive resolution
• Provide technical guidance and mentorship to L1/L2 engineers
• Analyze traffic patterns and cache performance for optimization

📋 Requirements

• 5+ years of experience in Technical Support or Network Engineering
• Strong understanding of CDN and Edge Network concepts
• Solid networking knowledge (TCP/IP, HTTP/HTTPS, DNS, BGP)
• Hands-on Linux/Unix administration and troubleshooting

✨ Nice to Have

• Experience with CDN providers (Akamai, Cloudflare, Fastly)
• Knowledge of DDoS mitigation, WAF, and edge security
• Automation or scripting experience (Python, Bash)

🎁 Benefits & Perks

• 🏖️ Remote work within Poland
• ⏰ Flexible hours with critical incident availability
• 📚 Mentorship opportunities and professional development
• 💻 Work with cutting-edge CDN and edge technologies

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min