💼 About This Role

You'll join a award-winning trading platform to support clients globally. You'll resolve client issues via live chat, email, and calls, and assist with KYC procedures. This role offers hybrid work in Limassol with remote weekend shifts.

🎯 What You'll Do

• Answer client questions via live chat, email, and calls.
• Assist clients with KYC procedures and platform tours.
• Analyze client feedback to improve experience.
• Coordinate with departments to resolve issues.

📋 Requirements

• C1+ proficiency in English and Chinese.
• Advanced interpersonal and communication skills.
• Flexible shift schedule including nights and weekends.

🎁 Benefits & Perks

• 🏖️ Hybrid work model
• 💻 Remote weekend and night shifts
• 🌟 Award-winning company culture

🚩 Heads Up

• Requires flexible shifts including nights and weekends without specific compensation mentioned.
• No salary range provided in listing; estimated.