💼 About This Role

You'll manage key customer relationships for a commercial vehicle industry leader, acting as the interface between internal teams and external clients. Your core impact is driving customer satisfaction and enabling long-term account growth through pricing, product launches, and complex order processes. This role combines technical understanding with commercial ownership in a highly collaborative matrix environment.

🎯 What You'll Do

• Lead day-to-day account management activities including pricing and change requests.
• Support product launch initiatives and coordinate with customer stakeholders.
• Develop and maintain relationships across customer purchasing, engineering, and leadership.
• Manage sales order process and provide technical guidance for complex orders.

📋 Requirements

• 8+ years (Account Manager 2) or 10+ years (Account Manager 3) of account management experience.
• At least 5 years in the heavy vehicle industry.
• Knowledge of commercial vehicle systems like air brake and steering systems.
• Experience working with OEMs, suppliers, fleets, and distribution channels.

✨ Nice to Have

• Bachelor's degree in Business or Engineering.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong negotiation and contract understanding skills.

🎁 Benefits & Perks

• 💰 Annual performance bonus up to 20% of base salary.
• 🏥 Comprehensive healthcare including medical, dental, vision, life, and disability.
• 🏖️ 120 hours vacation plus 40 hours personal paid absence and 12+ holidays.
• 👶 6 weeks paid parental leave.
• 📈 401(k) retirement savings plan and stock purchase eligibility.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Technical/Commercial Interview· 60 min
4. 4Offer

🚩 Heads Up

• High travel requirement (60%) not typical for remote account manager roles
• Title 'Account Manager 2-3' ambiguous with different year requirements