1d ago

Service Coordinator

Royersford, Pennsylvania, United States

$45k-$60k / yearest.

full-timemanufacturing

🛠 Tech Stack

💼 About This Role

You'll manage scheduling, dispatch, and logistics for mechanical service operations, serving as a central point of contact between technicians, customers, and internal departments. You'll optimize workflow and ensure timely service execution in an employee-owned organization. This role offers a competitive benefits package including premium medical and 401K match.

🎯 What You'll Do

  • Manage scheduling, dispatch, and logistical coordination of mechanical service operations.
  • Serve as primary point of contact for customers regarding ongoing jobs.
  • Allocate manpower and schedule technicians for calibration jobs.
  • Source and procure materials and equipment for outage execution.

📋 Requirements

  • 2 years of experience in service coordination, field service, or technical support in industrial equipment or mechanical services.
  • Associate degree in mechanical engineering technology, industrial maintenance, or business administration.
  • ERP system data entry experience.
  • Ability to travel within mid-Atlantic region (PA, NJ, MD, DE) up to 50%.

✨ Nice to Have

  • Bachelor's degree in relevant field.
  • Experience with valves or industrial equipment.
  • Customer service background.

🎁 Benefits & Perks

  • 🏖️ Premium medical insurance
  • 💰 401K match
  • 📚 Tuition reimbursement
  • 🏢 Employee-owned organization (ESOP)
  • 🚗 Travel within mid-Atlantic region

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

  1. 1Phone Screen· 30 min
  2. 2Interview with Manager· 1 hour
  3. 3Technical Assessment· 1 hour

🚩 Heads Up

  • Travel required 50% of the time
  • Lifting up to 50 pounds
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